Facility Manager
Job Title: Facilities Manager – Correctional Facility
Department: TKC Management Services
Reports To: Division Manager
FLSA Status: Exempt
Updated: August 2023
Position Summary:
The Operations Manager shall work under direction of the Division Manager and is responsible for assisting in the oversight of the performance, operation, and supervision of technical maintenance staff including, but not limited to electricians, plumbers, HVAC, and general maintenance technicians. This individual will maintain a high level of professionalism in addressing internal and external issues including response to and resolution of any client requests or concerns. This position is located in a correctional facility.
Essential Job Duties:
- Assist Division Manager in administrative matters including budget preparation, monthly reports, invoice payment, scheduling. and personnel matters
- Plan and maintain the strategy for workload analysis
- Lead team meetings, set agendas, through follow up of action items
- Schedule, assign and supervise activities of maintenance personnel
- Ensure that all policies and procedures and followed according to contract
- Assist and advise employees in resolving problems as non-routine situations arise
- Inspect work upon completion of assigned tasks
- Supervise activities of outside contractors; ensuring quality of work performed to established project specifications
- Estimate costs or repairs and improvements for facility
- Supervise or participate in maintenance and repairs of facility and equipment
- Respond to and coordinate on-call emergencies, if necessary
- Order parts and supplies for equipment and systems as needed
- Train employees in safety and other required operational issues
- Work closely with administrative staff of facility addressing all concerns that arise
- Monitor and control material and equipment inventories
Other Job Duties:
- Seek new and improved methods, policies, and procedures for enhancing the effectiveness of the facility
- Assist Division Manager in other tasks deemed necessary
- Ensure work orders and preventive maintenance tasks are performed in a timely and professional manner
- Follow up with client on activities or issues which may affect facility operations
- Schedule and coordinate facility inspections
- Manage other duties as assigned and as necessary
Competencies:
- Strong interpersonal skills; ability to maintain professionalism in a sensitive and complex environment.
- Adaptability
- Prior people management experience
- Excellent verbal and written communication skills
- Strong organizational skills; detail oriented
- Proven record of providing excellent internal and external customer service
- Ability to multi-task in a fast-paced environment
- Ability to work independently and produce results
- Ability to supervise teams and achieve results
Technical Skills:
- Proficiency with the work order process. CMMS (Computerized Maintenance Management System) experience a strong plus
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
Knowledge, Skills, Abilities
- Associate Degree in an engineering discipline or equivalent work experience
- State issued license in Electrical, Plumbing, HVAC, or other relevant trade preferred
- 7-10 years’ experience in Property and/or Facilities Maintenance
- Comprehensive knowledge of maintenance processes
- Managerial experience preferred
- 1-2 years’ experience of Small Project Management preferred
- Valid driver’s license and clean driving record
Position Type / Expected Hours of Work
This is a full-time, exempt position with normal working hours Monday through Friday, working a minimum of 40 hours per week. However, on-call, holidays, or weekends may be required.
Travel
This position requires minimal travel.
Supervisory Responsibilities
This position assists in scheduling, assigning, and supervising activities of maintenance personnel for this location.
Work Environment
This job operates both in a professional office environment and onsite supervision. This position works inside a detention facility. Must be able to work in hazardous conditions with an attention to maintaining safety standards. Must be willing to work outdoors in adverse weather conditions, industrial settings and construction sites.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see, feel or hear effectively. The employee frequently is required to sit or stand for an eight-hour shift in front of a computer; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to perform required tasks associated with position including, but not limited to, kneeling, bending, squatting, standing, walking, climbing a ladder, walking stairs and the ability to pick up or carry up to 50 pounds.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.